Job Opportunities

Summary:

Under general supervision; plan, organize, coordinate, and participate in accounting and clerical functions including data record management, reporting activities, and communications. This position requires the performance of basic bookkeeping and familiarity with the operations and objectives of an internal purchase order system. The ideal candidate will have excellent verbal and written communication skills, the ability to multi-task, and familiarity with database design. Finally, this position requires a motivated, self-starter candidate.

Duties and Responsibilities:

• Monitor, coordinate and participate in the preparation and maintenance of accounting and fiscal records and reports, including general ledger and subsidiary ledgers and various funds and accounts.
• Assist in the expenditure control process to ensure adherence to the church's budgetary control guidelines
• Assist in purchasing functions, including soliciting bids from various vendors.
• Ability to negotiate vendor terms, pricing, and delivery based upon budget and schedule requirements
• Assist in the preparation of various vendor reports as necessary.
• Reconcile purchase orders to encumbrance liabilities and prepare for payment.
• Respond to vendor inquiries.
• Operate computerized accounting system and appropriate software.
• Assist in coordinating and reviewing performance of accounting personnel to ensure smooth workflow and compliance with quality standards of the church.

Qualifications:

• Knowledge of fund accounting principles, practices, and procedures
• Proficient computer skills including typing
• Extensive knowledge of Outlook, Word, and Excel
• Familiarity with the design of Access databases a plus but not required
• Proficient with a 10-key
• Ability to follow written and oral directions
• Ability to communicate effectively both written and orally

Education:

• Associates degree in accounting
• 2-4 years of experience in a purchasing or accounts payable environment

Summary:

This position is responsible for assisting the Inventory Management Specialist with product inventory control processes and day-to-day activities regarding product inventory.

Duties and Responsibilities:

• Create and enter new product codes for JOM products in LRMS.
• Update product status in LRMS as needed.
• Enter orders, receipts, adjustments, and transfers for inventory in LRMS. Also, ensure timeliness of inventory receipts; monitor the time frame between the shipment of the products by vendors and the receipt of product at the fulfillment center.
• Maintain the Inventory Log of all inventory orders, transfers, and receipts.
• Maintain records and printed documentation of all inventory receipts from the fulfillment center.
• Reconcile vendor invoices related to inventory (IMS, Page International, Simon & Schuster, etc.).
• Update unit costs for products in LRMS as needed.
• Email Backordered Product Status Report to Customer Service, Data Entry, and the Call Center twice a week. This report provides the estimated date for backorders to arrive at the fulfillment center.
• Approve weekly product catalog for updates and/or exclusions for the Call Center and fulfillment center.
• Prepare the Inventory Requests Report twice a month for Inprov, our strategy company. This report informs us of the number of requests for all JOM products within certain time frames (last 30 days, 90 days, etc.) and the quantity on hand, committed, backorder, and available.
• Assist the Customer Service and Data Entry Departments with any pertinent questions or concerns regarding inventory.
• Assist Customer Service Representatives with Distributor and Champions Network orders as needed.
• Enter product codes and estimated shipping costs for the monthly all channel offers in activecollab, a tracking tool used by the Marketing Department.
• On a monthly basis, update and email the Direct Mail Promotional Items List to the Customer Service and Data Entry Departments, Inventory Management Specialist, Senior Assets Accountant, Assistant Controller, and Controller.
• Assist Inventory Management Specialist with monthly reconciliation and sales reports.
• Provide aid and support for special inventory projects.
• Support Inventory Management Specialist with day-to day activities, inventory follow through, and miscellaneous job-related duties as assigned.

Qualifications:

• Strong analytical, problem resolution, communication (written and verbal), and interpersonal skills
• Self-motivated, with ability to work independently as well as collaboratively
• Accuracy with attention to detail
• Able to multi-task and demonstrate time management skills
• Must be proficient in Word, Excel, and Outlook
• Experience in Accounting and/or Inventory Management is preferred

Education:

Bachelor’s degree preferred or minimum of 2 years of related experience in the field

Summary:

This position will assist the ministry by assisting the Customer Service Manager in providing training and encouragement to the Customer Service Representatives to provide excellence in ministry.

Duties and Responsibilities:

• Monthly promotions (ensure staff is aware of the current promotion)
• Check fax daily and distribute to appropriate staff.
• Training on how to do outgoing faxes (work with IT)
• Interface with call center (Infocision) to request recordings and determine if a refund is entitled.
• Handle escalated calls — Training on how to prevent escalated calls
• Assist in telephone training.
• Assist in analyzing workload balancing.
• Assist in credit card decline program.
• Customer service handbook — work with team to create an quality checklist
• Monitor CS calls and train on quality and excellence.
• Work with tour issues to get resolutions (refunds and chargebacks).
• Refund Requests tracking.
• Employee/Morale incentives
• Overall Quality Control
• Help to train current and new CSRs on Customer Service and Customer Care.
• Oversee the E-mail and assist the current team to become consistently current and provide timely responses.

Qualifications:

• Exceptional Customer Service Skills with the ability to train
• Polite and courteous phone skills
• Alpha & numeric data entry skills
• Strong verbal and written communication skills
• Accuracy and attention to detail
• Able to work in a high production, high quality work environment
• Must be able to multi-task and demonstrate time management skills
• Must be a self-starter
• Database experience
• Must be proficient in Word, Excel and Outlook
• Must be able to represent Lakewood Church and Joel Osteen Ministries in a positive and professional manner

Education:

Bachelor’s degree preferred or minimum of 2 years’ experience in Customer Service/Data Entry environment with extensive product knowledge and quality control.

Summary:

The Kitchen Manager works directly with the Childcare Director in assuming responsibility for the daily operation of the Lakewood Church CDC food program. Under general supervision; plan, prepare and document all meals for the Child Development Center children and perform related work as required. The Kitchen Manager oversees operations of the food program, including hygiene, meal planning and preparation, food distribution to rooms, supervision of student workers, record keeping and all kitchen operations. Ensures adherence to Child Care Food Program guidelines and all public health regulations regarding food storage and preparation.

Qualifications:

• Prepares nutritious meals and snacks for enrolled children; prepares substitute items for children on restricted diets
• Distributes food to the classroom
• Practices safe food handling techniques in food preparation and storage
• Plans for and purchases all food and necessary supplies needed to provide food service
• Maintains a daily record of menus
• Obtains and retains manufacturers’ specifications (or Child Nutrition Label) for any commercially prepared food items not listed in the SFBG (safe food buyer’s guide)
• In collaboration with the CDC Director and Assistant Director, develops weekly menus to meet CDC requirements
• Maintains a safe and sanitary kitchen, pantry and storage areas; washes items used for food preparation

Knowledge/Standards:

Early childhood nutrition; Texas Minimum Standards; American Academy of Pediatrics Nutrition Guidelines. Work cooperatively with staff, students, and vendors; maintain accurate written records; perform mathematical calculations accurately.

Education/Minimum Qualifications:

High School Diploma or equivalent; any combination of education and experience that would likely provide the required knowledge and abilities are qualifying.

License or Certificate:

Harris County Department of Health Food Manager’s Certification is required.

Special Requirements:

Must be able to perform physical activities such as, but not limited to, lifting heavy items (up to 50lbs. unassisted), bending, standing, climbing or walking.

Summary:

Execute, oversee and plan all Administrative details, procedures and operations within the High School ministry department. This position reports directly to the High School Pastor.

Duties and Responsibilities:

• Meet weekly with pastoral leadership team to discuss upcoming services, meetings, and activities. Manage and execute tasks and projects given by the High School Pastor with attention and promptness.
• Process and respond to all general incoming phone calls, emails, and correspondence to the department in a prompt manner.
• Communicate service details, responsibilities, and updates with ministry volunteers and leaders.
• Maintain volunteer database, interview process, and applications with Kathy Hartman.
• Order supplies for ministry, volunteers, and office needs.
• Manage ministry budgets and yearly ESFs — Event Summary Forms — for rooms.
• Print and restock ministry information for the HUB.
• Write up and maintain ministry database, and attendance roster. Send weekly attendance to designated administrative personnel.
• Assist and set up with the weekly service (room setup and behind the scenes work).
• Responsible for all administrative details related to the services and meetings, including necessary forms and communications with other departments.
• Maintain church bulletin and ministry calendar updates and communicate information to all appropriate departments through proper forms and emails to keep team members informed.
• Responsible but not limited to all miscellaneous administrative details for the department.
• Help setup and execute details for the weekly services.
• Provide sound and lighting team with service and band needs/information.
• Attendance at all leadership meetings and services unless absence is approved by High School Pastor
• 40 hour work week is required, which includes the weekly gathering and volunteer meetings.

Qualifications:

• Professional appearance and conduct
• Demonstrated Christ like Character.
• Strong verbal and written communication skills
• Flexible to accommodate with the Director and staff of all delegated duties
• Ability to multi-task and demonstrate effective time management skills
• Ability to meet daily/weekly duties with deadlines
• Must be proficient in Word, Excel, Outlook, Powerpoint and Publisher

Education:

Bachelor’s degree preferred minimum of 2 years’ experience in an Administrative Assistant position and a heart for people.

Summary:

The Information Technology team at Lakewood Church and Joel Osteen Ministries is a small, fast-paced, in-house agency comprised of developers and technical professionals. Reporting to the Director of Information Technology, the .NET Developer works closely with other team members and is responsible for producing and maintaining applications that serve the back office needs of the enterprise. The ideal candidate would be experienced in delivering high quality solutions with proven technical background, strong analytical skills, well-rounded business/industry experience, and a flair for customer satisfaction. Computer science degree preferred but not mandatory. Must be detail oriented and work well in a team environment. The position will involve working with the production/development team to build web and client/server applications as well as playing a key role in maintaining existing projects.

Duties and Responsibilities:

• Plan, design, and implement applications in.NET.
• Collaborate with others to ensure understanding of requirements for assigned projects, troubleshoot and resolve technical issues with regard to code and propose solutions to technical requests
• Ensures all requests for code and production support are fulfilled in a timely manner with clear and concise communication to the Director of Information Technology.
• Maintain knowledge of relevant cutting edge technology, standards and systems.
• Performs miscellaneous job-related duties as assigned.

Knowledge, Skills and Abilities Required:

• Strong programming experience using Microsoft .NET technologies in a web-centric environment and well-rounded experience in several Microsoft products
• Knowledge of Web technologies including HTML, CSS, Silverlight, Javascript, SharePoint, XML and AJAX
• Solid understanding of object oriented and component-oriented design methods.
• Solid understanding of security practices for internet applications and SQL Server
• Familiarity with development for Social Networks and mobile platforms a plus.
• Strong analytical and problem solving abilities
• Excellent team work, communication, and interpersonal skills
• Demonstrated experience in Analyzing, Designing, Developing and Delivering Web-based applications
• Experience on working with large teams and projects
• Demonstrated prioritization and multi-tasking abilities, time management and estimation skills, ability to take code direction and constructive criticism
• Proven ability to communicate and collaborate with creative, technical, and management teams in the full lifecycle of developing online experiences.
• Self-motivated, with ability to work independently as well as collaboratively
• Demonstrated ability to meet deadlines and quality expectations, willingness to push limits of existing abilities to meet changing ministry needs
• Pro-active approach, flexibility, and positive attitude extremely important

Education:

Bachelor's degree with at least 2 years of experience that is directly related to the duties and responsibilities specified.

Summary:

The web producer is responsible for managing all online assets, content and ad syndication for the family of sites at the ministry. Must be knowledgeable in organizing and delivering content on the web, with strong copy skills and a flair for customer satisfaction. Must be detail oriented and work well in a team environment. This position works closely with the Iglesia Lakewood staff and requires fluency in Spanish. This position involves working with the production and development teams to traffic and manage web content, and originate, edit and translate content in Spanish.

Duties and Responsibilities:

• Monitor, plan and organize content on the web.
• Collaborate with others to ensure understanding of requirements for assigned projects.
• Ensure all requests for changes are fulfilled in a timely manner with clear and concise communication to the Marketing Director, Creative Director, Designers, Project Managers and Proofreaders.
• Performs miscellaneous job-related duties as assigned

Knowledge, Skills and Abilities Required:

• At least 2 years of experience related to proofreading and writing for business in English and Spanish.
• Excellent team work, communication, and interpersonal skills
• Experience on working with large teams and projects
• Fluency in Spanish and English is a MUST
• Demonstrated prioritization and multi-tasking abilities, time management and estimation skills.
• Proven ability to communicate and collaborate with creative, technical, and management teams in the full lifecycle of developing online experiences.
• Self-motivated, with ability to work independently as well as collaboratively
• Demonstrated ability to meet deadlines and quality expectations, willingness to push limits of existing abilities to meet changing ministry needs
• Pro-active approach, flexibility, and positive attitude extremely important

Education:

Bachelor's degree with at least 2 years of experience that is directly related to the duties and responsibilities specified.

Job Description:

The Wedding and Events Coordinator plans and organizes weddings, receptions and assigned ministry events, fellowships, banquets, meetings, and conferences. This position will also assist with Church wide events, luncheons and special events as needed.

Ministry Responsibilities:

• Process purchase orders for event/ministry related items.
• Order food and process invoices for all assigned ministries.
• Facilitate the processing of contracts, riders, and honorariums working with the accounting, legal and administration departments.
• Facilitate room bookings, and coordinate with setup crew for events.
• Facilitate rental equipment and/or specialty items related to events.
• Book hotel accommodations, flights, and ground transportation when needed.
• Coordinate with media, audio and service team personal as needed.
• Coordinate with maintenance, facilities, and security for ministries special needs.
• Meet and work with Contract Project Manager with regards to set ups and clean up.
• Handle telephone calls and emails related to assigned ministries.
• Process all necessary paperwork related to assigned ministries.

Wedding Responsibilities:

• Create and maintain the “Wedding Procedure Manual”.
• Maintain the “Wedding Guidelines”.
• Check Wedding voice mail daily and handle emails.
• Develop and maintain a wedding volunteer team.
• Return phone calls and explain details of Weddings.
• Schedule and consult wedding planning sessions.
• Call data entry and verify file number for Chapel Weddings.
• Check date and room availability (Chapel/Reception).
• Check on the Ministers availability and schedule.
• Schedule actual date of Wedding on the scheduling system in timely manner.
• Provide a wedding report to necessary personnel.
• Be in attendance during the time that decorating is taking place and for the duration of the wedding.
• Assist Bride’s with questions before the Wedding.
• Maintain Wedding supply inventory.

Qualifications:

• Strong communication, problem resolution and leadership skills.
• Ability to effectively manage multiple projects, identify priorities and organize efficiently to meet deadlines.
• Proficient computer skills.